Terms of service

Terms of Service

Last Updated: October 13, 2026

Welcome to Snuggora.

These Terms of Service govern your access to and use of https://snuggora.space, including the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.

Please read them carefully before using our services.

1. General Information

This website is operated by Snuggora.

Throughout these Terms, the words "we," "us," and "our" refer to Snuggora.

We provide an online shopping platform offering scrunchies and related hair accessories.

We reserve the right to update our products, website content, and services as needed.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement or have obtained appropriate permission from a parent or legal guardian.

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with the security or functionality of the website.

  • Upload or transmit malicious software.

  • Provide intentionally false information during checkout.

  • Violate intellectual property rights or applicable laws.

We may restrict access to our services when reasonably necessary to protect customers, prevent fraud, or comply with legal obligations.

3. Products and Descriptions

We make reasonable efforts to display product descriptions, colors, photographs, and specifications accurately.

However, actual product colors may vary slightly due to screen settings, lighting conditions, and manufacturing differences.

Product availability may change without prior notice.

We reserve the right to modify or discontinue products, subject to our obligations concerning existing orders.

4. Pricing and Payment

All product prices are displayed on our website and may be updated from time to time.

The final amount payable will be shown during checkout before an order is submitted.

We offer free worldwide shipping.

Any applicable taxes, import duties, or other charges will be handled as described during checkout and in our Shipping Policy.

Payments must be completed through the payment methods available at checkout.

We do not guarantee the continued availability of any particular payment method.

5. Order Acceptance

After placing an order, you may receive an order confirmation email.

An automated confirmation does not necessarily mean that an order has been accepted for fulfillment.

We reserve the right to review or cancel orders in circumstances involving suspected fraud, inaccurate product information, inventory shortages, or payment issues.

If we cancel an order after receiving payment, we will issue a refund for the canceled items.

6. Shipping and Delivery

Snuggora provides free worldwide shipping on orders placed through our website.

Our estimated delivery time is 7–10 days, subject to destination, carrier operations, customs processing, and other circumstances outside our reasonable control.

Delivery estimates are not guarantees unless expressly stated otherwise.

Please review our Shipping Policy for further details.

7. Returns and Refunds

We offer free returns within 30 days of receiving an eligible order.

Refund requests, exchanges, and damaged-item claims are handled according to our Return & Refund Policy.

Our policies do not override mandatory consumer rights provided by applicable law.

8. Customer Information

You agree to provide accurate and complete information when placing an order.

This includes your name, email address, telephone number, and shipping details.

You are responsible for reviewing your shipping information before submitting an order and notifying us promptly if corrections are needed.

9. Intellectual Property

The content available on this website, including original text, graphics, branding, photographs, and design elements, is owned by Snuggora or used with appropriate authorization.

Such content may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or commercially exploit protected website content without prior authorization, except where permitted by law.

10. Third-Party Services

Our website may use third-party service providers for payment processing, website hosting, shipping, analytics, and other operational functions.

These providers may have their own terms and privacy practices.

We are not responsible for third-party websites that are outside our control, except to the extent required by applicable law.

11. Disclaimer of Warranties

We aim to provide accurate information and reliable services.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances outside our control.

To the extent permitted by law, we do not guarantee that our website will always be uninterrupted or error-free.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Snuggora will not be liable for indirect, incidental, or consequential losses arising from website use where such liability may lawfully be excluded.

Nothing in these Terms limits liability for fraud, intentional misconduct, or any other liability that cannot be restricted by law.

Your statutory consumer rights remain unaffected.

13. Indemnification

To the extent permitted by law, you agree to be responsible for losses arising from your unlawful use of the website or material violations of these Terms.

This provision does not apply where responsibility cannot lawfully be imposed on a consumer.

14. Changes to These Terms

We may update these Terms of Service to reflect changes in our business operations, legal requirements, or website functionality.

The updated version will be published on this page with a revised effective date.

Changes will not retroactively remove rights already established under applicable law.

15. Governing Law

These Terms are governed by the applicable laws of the Commonwealth of Kentucky and the United States, without prejudice to mandatory consumer protection laws that may apply in your place of residence.

Any disputes will be handled by courts or other competent authorities having jurisdiction under applicable law.

16. Contact Information

If you have questions about these Terms of Service, please contact:

Snuggora

Website: https://snuggora.space

Email: support@snuggora.space

Phone: +1 (914) 576-7165

Address: 415 Oak Street, Elizabethtown, KY 42701, United States