Contact information

Contact Information

Last Updated: October 13, 2026

Welcome to Snuggora.

We value open communication, reliable customer service, and a positive shopping experience.

Whether you are browsing our collection, placing your first order, or requesting assistance with a recent purchase, our customer support team is here to help.

1. Business Information

Store Name: Snuggora

Official Website: https://snuggora.space

Established: 2022

Business Address:

415 Oak Street
Elizabethtown, KY 42701
United States

Customer Support Email:

support@snuggora.space

Contact Phone Number:

+1 (914) 576-7165

2. Customer Support

For general inquiries, product questions, or assistance with an order, please contact our support team by email.

Email is our preferred communication method because it allows us to review order information and provide detailed assistance.

When contacting us about an existing purchase, please include your order number and the email address associated with your order.

3. Product Inquiries

Our team can assist with questions about:

  • Scrunchie styles, colors, and product information.

  • Product availability.

  • General styling and accessory-related inquiries.

  • Choosing items from our online collection.

We recommend reviewing individual product descriptions before placing an order.

4. Order Assistance

If you have questions about an order, please contact support@snuggora.space.

We can assist with order confirmation, shipping updates, tracking information, and eligible order changes.

If you need to update your shipping details, contact us promptly. Changes may not be possible once an order has been dispatched.

5. Shipping Information

Snuggora offers free worldwide shipping.

Our estimated delivery time is 7–10 days.

For more information about delivery estimates, international shipments, and tracking, please review our Shipping Policy.

6. Returns and Refunds

We offer free returns within 30 days of receiving eligible orders.

If you would like to request a return or refund, please contact our support team before sending any merchandise.

Our team will provide instructions and help you through the process.

For full details, please review our Return & Refund Policy.

7. Feedback and Suggestions

We welcome customer feedback and suggestions.

Your experiences and ideas help us improve our products, services, and overall shopping experience.

Please feel free to share your thoughts with us by email.

8. Important Communication Notice

For your security, please do not send passwords, complete payment card numbers, or other sensitive financial information through email.

Our customer support team will never ask you to disclose your account password or full payment card details.

Please use our official website and verified contact information when communicating with Snuggora.

9. Our Commitment

At Snuggora, we believe that helpful service and clear communication are essential to a positive shopping experience.

We are committed to treating customer inquiries with care, professionalism, and respect.

Snuggora — Soft Details. Everyday Beauty.

Website: https://snuggora.space

Email: support@snuggora.space

Phone: +1 (914) 576-7165

Address: 415 Oak Street, Elizabethtown, KY 42701, United States